Privacy Notice

Privacy Notice

This Privacy Notice explains how LinkXG collects and uses personal data when individuals interact with our websites, platform and services.

LinkXG is a business-to-business platform. Most data processed on the platform relates to organisations and products rather than individuals.

Who We Are

LinkXG is operated by Striped Hare Ltd, a company registered in Scotland (company number SC869047).

For the purposes of data protection law, Striped Hare Ltd acts as a data controller for personal data relating to account administration, billing, marketing and website use, and as a data processor for personal data included within customer-controlled data uploaded to the platform.

Personal Data We Collect

We collect and process the following categories of personal data where relevant:

• Account and user information, including name, business email address, role and organisation
• Authentication and security data, including login timestamps, IP addresses and audit logs
• Billing and subscription data, including contact details associated with invoices and payments
• Communications data, including support requests and correspondence
• Website usage data, including limited analytics and cookie data

How We Use Personal Data

• Providing access to and operating the LinkXG platform
• Managing user accounts, permissions and security
• Administering subscriptions, billing and payments
• Responding to enquiries and providing support
• Improving platform performance, reliability and security
• Complying with legal and regulatory obligations

Legal Bases for Processing

• Performance of a contract
• Legitimate interests in operating and securing a B2B platform
• Compliance with legal obligations
• Consent, where required for cookies or optional communications

Individual Rights

Individuals have rights under applicable data protection laws, including rights of access, rectification, erasure, restriction, objection and data portability.

Requests should be submitted to privacy@linkxg.com.

Contact

For questions about this Privacy Notice, contact privacy@linkxg.com.

Cookie Policy

This Cookie Policy explains how LinkXG uses cookies and similar technologies on its websites and platform.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and securely.

Cookies We Use

LinkXG uses a limited set of cookies, primarily for essential platform functionality.

Strictly Necessary Cookies

Used to enable authentication, session management and security. These cookies are required for the platform to function and cannot be disabled.

Analytics Cookies

Used to understand how users interact with our websites so we can improve performance and usability. These cookies collect aggregated and anonymised information.

We do not use cookies for advertising or behavioural profiling.

Managing Cookies

Where required by law, we request consent before placing analytics cookies.

You can also control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.